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                                       Family Handbook

 

        Family Handbook 

Windham Primary School

Raymond Elementary School

Manchester School

Café Teen

Mailing Address:

Windham SACC

P.O. Box 839

Windham, Maine 04062 

Telephone: (207)252-9837

E-mail address: [email protected]

Webpage:  windhamraymondsacc.com 

The Windham/Raymond School Age Child Care Program is an independent, non-profit organization. The program is not sponsored by, operated or financially supported by the RSU#14 School Department.  Children participating in the program shall be under the care of the program, not the RSU#14 School Department. All communications concerning the program should be directed to the Program's Board of Directors or the program's staff.

 

Welcome to the Windham/Raymond School Age Child Care program. The purpose of this program is to provide affordable, quality childcare to the children of Windham Primary School, Manchester School and Raymond Elementary School as well as to provide a quality afterschool program at the Middle School level both in Windham and Raymond.

 

Many families in the Windham/Raymond area require before and/or after school care for their children. To meet this need the Windham School Age Child Care (Windham SACC) committee was formed by several volunteers to bring a school age program to our community.  The committee worked over 5 years to start this program in Windham. As a result of this committee's work, they have created a non-profit organization with a board of directors to administer this program. The SACC program meets the State of Maine childcare certification requirements.

 

The Raymond Extended Day program which has been in operation for 15 years has joined forces with Windham S.A.C.C. to provide quality care to families in both Raymond and Windham.  We will be working to bring both programs together and create a wonderful new experience for children and families.

 

 

Sincerely,

Donna Cobb, President

Jeanette Lamb, Treasurer 

                                Susan Dexter, Clerk                                                                                                      

Linda Sawyer

Bonnie Miller

Jane Diamond

Carol Inniss

Ivy Jordan

Pam Whynot

Julia Trepanier, Program Director

Board of Directors

Windham/Raymond SACC Program

 

RSU #14 does not sponsor this childcare program. 

The Windham/Raymond School Age Child Care Program thanks RSU #14 for granting permission to use the Primary School cafeteria, the Manchester Cafeteria, the Raymond Elementary School Cafeteria and the Middle School Cafeteria as locations for this program; however, RSU #14 does not support the program financially nor administer the business.

  

Family Handbook Table of Contents

Mission & Philosophy……………………………………………………………….……………5

 

Children’s Responsibilities………………………………………………………….…………….5

 

Family Responsibilities……………………………………………………………………………5

 

Staff: Child Ratios…………………………………………………………………………………5

 

Quality Improvements……………….……………………………………………………………6

 

Human Subject Research………………………………………………………………………….6

 

Board of Directors……………………………………………………………..……………2, 6, 17

 

Calendar………………………………………………………………………………………….6

 

Daily Plan & Schedule……………………………………………………………………….6 & 7

 

Extra Curricular Activities………………………………………………………………………..7

 

Curriculum…………………………………..……………………………………………………7

 

Family Communication…………………………………………………………………………..8

 

Enrollment/Registration……….………………………………….………………………………8

 

Summer………………………………………………………….………………………………. 8

 

Confidentiality………………………………………………….…………………………………9

 

Discrimination……………………………………………….……………………………………9

 

Family Orientation………………………………………………………………………………...9

 

Withdrawal………………………………………..………………………………………………9

 

Fees…(Basic Rates and Payment policies , see pg 16 &17)……………………10

 

Absence……………………………..………………………………………….………………...10

 

Arrival & Departure…………………………………………….………………………………..10

 

Abuse & Neglect…………………………………………………………………………………11

 

Behavior Management…………………………………………………………………………...11

 

Prohibited Interventions………………………………………………………………………….11

 

Bathroom Policies………………………………………………………….………….…………11

 

Transportation/Busing…………………………………………….……….…………………..…12

 

Returning to Classrooms…………………………………………………………………………12

 

Snacks………………………………………………………………...………………………….12

 

Full Days…………………………………………………………………………………………12

 

Insurance…………………………………………………………………………………………13

 

General Health…………………………………………………………………………………...13

 

Medication……………………………...………………………………………………………..13

 

Emergencies/Accidents…………………………………………………………………………..13

 

Toys from Home…………………………………………………………………………………14

 

Discipline/Suspension/Expulsion………………….………………………………………...14, 15

 

Eligibility……………………………………………………………………………………..15,16

 

Hours of Operation………………...…………………………………………………………….16

 

Basic Rates and Payment Policies…………………………………………………………. 16&17

Mission Statement

The Windham/Raymond SACC program was designed to provide students with quality, affordable childcare before and after school. A special emphasis is placed on creating an environment that fosters friendships, responsibility, respect and cooperation.

Purpose and Philosophy

Windham/Raymond School Age Child Care Program (SACC) provides a safe, creative environment for children and youth, K-8th grade.  Through a diverse program, provided by trained staff, the SACC Program seeks to help each child achieve his/her potential in terms of emotional development, physical well-being, social and emotional growth. Our intent is to provide a fun-filled experience. We believe that children learn best when they are involved and having fun. To this end, the program provides many fun, varied experiences that are developmentally appropriate.

Goals

To offer a good start to the day, a supervised environment with many activities is offered as well as a smooth transition from a structured school day to an afternoon of safe, fun activities with friends in a semi-structured environment. Outside play and snack time are also important parts of the day in our program.  Regular field trips are a part of the Middle School programs.

Children's Responsibilities

To ensure a positive atmosphere, children will be asked to show respect and courtesy for others and their belongings. Children will be responsible for cleaning up after themselves while attending SACC or Café Teen. This may mean at times that parents may need to wait for their child at pick up time.   

Family Responsibilities

It is the responsibility of the parents/guardians of each child to keep staff at SACC informed.  Staff will work to keep communication lines open and ensure that families have information about what is happening within the program at all times.  The best way for staff to meet the needs of the vast number of children we see is for families to trust the staff with information that is sometimes sensitive and often very relevant to the daily care of the child.

All families must fill out all required forms before children are officially enrolled in the program.  Families have the option to refuse to sign permission forms located within the packet including picture permissions, facebook permission, walking field trip permission, and permission to communicate with school personnel.  All other signatures are required to be in compliance with SACC policies.  Children may not be enrolled if the following sections are not signed:  Policy & Procedure Agreement, Two Week Notice and signature to assure that all information is complete and true.

Throughout the year, there will be opportunities for families to volunteer, participate and socialize at events hosted by the program and/or the individual sites.  We hope that you and your family will be able to join us for one or more of these events.

Staff:Child Ratios

The SACC & Café Teen programs maintain a staff:child ratio of 1:13 per state licensing regulations.  There is a minimum of 2 staff on site with children at all times.

Quality Improvements

The Windham Raymond SACC program is constantly working to provide quality programming that meets the needs of the children and families of Windham and Raymond.  In order to be sure we understand those needs, the following steps take place each year:

                                                        i.            Surveys will be sent out to all families, children and staff involved with the program two times per year (fall & spring).  The results of these surveys will be reviewed by administration and an action plan will be formulated.

                                                      ii.            A family advisory committee will be formed each fall at each Site.  This committee will consist of a minimum of four family members of enrolled students that will answer monthly questions through email.  These questions will

                                                    iii.            initially be vague and will be more specific as individual needs of each Site are identified.

                                                    iv.            Site Directors will bring any identified needs to weekly Site Director meetings to be addressed within the group.  Any changes that are identified as a necessity will be documented in the meeting minutes and put into the action plan.

                                                      v.            The Program Director will identify any administrative needs to the Board at least annually, to be addressed with the Board of Directors.

Human Subject Research

The Windham/Raymond SACC program does not allow research or studies to be done with specific children in mind without the written consent of the parent or legal guardian.  If research is being done by SACC staff members or oversight entities (e.g. State of Maine) on a large group, families will be notified in advance, but written permission from each individual parent or guardian will not be required.  In this instance, names of individual children will not be used in the group research reports & results.

Board of Directors

The SACC and Café Teen Programs are assisted, supported and directed by a Board of Directors, consisting of interested adults from the community. Other people who are interested in being involved with this board are encouraged to contact the SACC Director. 

Calendar

The SACC Program operates on regular school days from 6:30 am to 8:15 am and from 2:50 pm (WED 12:50 pm) to 6:00 pm. The Café Teen Program operates from 1:50 until 6:00 p.m. on regular school days.  The Raymond program operates from 6:30 am to 8:30 am and from 2:10 pm (WED 12:10 pm) to 6:00 pm. The programs also offer services on early release days, snow days, teacher workshop days and school vacations in Windham. The programs will be open some school holidays. We will also be open February and April school vacations. Please confirm holidays with the SACC Director.

Daily Plan/Children's Schedule

What will the children do? PLAY!! The time that children spend in our care is intended to be FUN and flexible, allowing them to make daily choices regarding their activities while supervised by our trained and professional staff members. The location of our Child Care space at the schools provides easy access to the playgrounds and sometimes, the gymnasium. There are opportunities during the program times to do homework, relax with a friend, or do a special project. Toward the end of day there is time allowed for clean up, to give children a sense of being responsible for their surroundings. 

Families are always encouraged to share activities with the group and visit anytime.  Children can learn a lot from the traditions and cultures of others.  Please contact the site director if you would like to lead or participate in an activity with your child’s group.  If you would like to visit and observe your child’s afternoon, you may at any time.  There is no need to make an appointment, but please make the staff aware of your presence.

                      

Daily Schedule

Before and After School Programs (for children in kindergarten – 5th grade)

Windham SACC Before School: Monday – Friday: 6:30 a.m. to 8:00 a.m.

Windham SACC After School: Monday, Tuesday, Thursday & Friday: 2:45 p.m.-6:00 p.m. Wednesday 12:45 p.m.–6 p.m.

Raymond SACC Before School:  Monday – Friday:  6:30 a.m. to 8:30 a.m.

Raymond SACC After School:  Monday, Tuesday, Thursday & Friday 3:10 p.m. – 6:00 p.m., Wednesday 1:10 p.m. – 6:00 p.m.

Windham Café Teen Program (for Windham children in 6th – 8th grade)

After School:  Monday – Friday:  1:45 p.m. to 6:00 p.m.

Raymond Café Teen Program (for Raymond children in 5th – 8th grade)

After School:  Monday – Friday:  2:10 p.m. to 6:00 p.m

 

*SACC & Café Teen are also open some holidays and school vacations inWindham*

 

NOTE: There will be some outdoor time every day, weather permitting. Please make sure your children are dressed appropriately. (coats, ski pants, boots, mittens, hats etc.)  Spare clothes (especially socks and shoes) are highly recommended.

 

Extra-Curricular Activities

If, during the school year, your child will be involved in special extra-curricular activities after school hours, but is scheduled to come to SACC or Café Teen, a written note or phone call from a parent is required. Also, if child is to return to SACC or Café Teen after the activity, a written schedule will be necessary. This is for the safety of your child. If the child fails to return at the scheduled time, the parent will be notified. The Site Coordinator must be notified if your child is not going to return from his or her planned activity.

Curriculum

The WRSACC program uses developmentally appropriate practices for each of its age groupings.  Each day, children will have the opportunity to socialize, play outside, choose from a variety of enrichments and activities, including science, cooking, arts & crafts, music, and many other subjects, have snack, work on homework or other quiet activities, and enjoy free choice play time.

Family Communication

Families are strongly encouraged to keep in regular communication with the site staff.  All information will be kept confidential within the SACC staff and only used to help children be successful.  Staff will keep families informed of any changes in children’s behavior or other significant information in a timely manner.  If you would like to have a conference with your child’s teachers, please contact either the Site Director or Program Director and something will be set up as soon as possible.  Conferences will be offered twice each year in November and April for families that are able to take the opportunity.

You may stop in at any time to observe your child in the SACC setting.  No appointment is necessary.  Please notify staff of your presence.  If at any time you have concerns about the care your child is receiving, please contact the Site Director or Program Director by phone or email and feel free to address your concerns in writing as well.  All concerns will be addressed quickly and reviewed quarterly to be sure no further action is needed.  In addition, you will be notified within one week (in writing or in person) what was done to rectify the issue.

Enrollment/Registration Information

An annual registration fee is required. The fee is $50.00 per child. The fee is non-refundable and non-transferable. Parents are encouraged to register their children in the spring for the following school year if they wish to hold a space. The parent will need to complete a new enrollment form and pay the non-refundable $50.00 registration fee each school year. There is a discount for 2nd and 3rd children of $25 per child and a maximum of $100 fee for families.

We are required by the State Department of Human services to have all children registered before they attend the program. The following paperwork must be included in each child’s file prior to enrollment:

1.      Registration form

2.      Program Admission Information Sheet

3.      Emergency Medical Form

4.      Additional paperwork needed to provide proper care for child

The program maintains a file on each child enrolled the program.  These files are confidential and should only be accessed by SACC staff on a regular basis. Parents and legal guardians are allowed access to these files any time by request.  State Licensing agents may access files during routine visits as well as endorsers from the Council on Accreditation.  Requests from other parties must come in writing on the appropriate document & will be approved by the parent or legal guardian

Enrollment will be handled on a first come, first served basis, with priority given to currently enrolled students and their siblings.

Summer

A summer program is available to a limited number of children in the SACC program.  The program is held in Raymond at The Raymond Elementary School.  Families are responsible for their own transportation to and from the program.  Parents must sign up for weeks and days that are needed.  Parents will be held responsible for payment once they have signed up for the program.  No changes can be made after the deadline.  This program allows parents the opportunity to select weeks and days and allows parents a lot of flexibility.  This will only be successful if parents are held financially responsible for weeks requested.

 

Confidentiality 

Confidentiality regarding information about children or their families is essential.

      At no time during or following employment with the program may a staff member discuss  

      information about children, parents or other employees other than with staff and for SACC

      purposes.  Information is shared only when it benefits the family and/or the child.  In most situations, family partnerships are encouraged to resolve any issues.  If in doubt, Site Coordinators contact the Program Director to determine if release of information is appropriate. 

      Family packets include release forms for field trips, communication between SACC staff and school teachers as well as permission to use child photos and names in publications and projects.  Please consider these permissions carefully before deciding whether to sign.  All forms are kept in student files on site. 

Discrimination

It is the policy of the Windham/Raymond SACC programs to serve all children to the best of our ability while functioning within our state guided child/adult ratios.  The programs are open to all Windham Primary, Manchester & Middle School students and Raymond Elementary and Jordan Small Middle School students.  We will work with reasonable accommodations to include all children with and without special needs in our program.  In the event the Director denies eligibility to a child, the parents/guardians of that child shall have the right to appeal the decision to the Board of Directors. Within 10 days of receipt of a written request for reconsideration, The Board of Directors will meet with the parents/guardians who shall be given the opportunity to address the Board. At the conclusion of this meeting the Board will meet and render a decision. The decision of the Board shall be final and binding upon all parties. 

Family Orientation

All new families will receive an orientation to the program with the Site Coordinator, Assistant Coordinator, or the Program Director.  This orientation includes receiving and filling out the necessary paperwork (including a parent handbook), taking a tour of the facilities used, and meeting the staff members that will have contact with their child(ren).  If an onsite visit is not possible, most of the orientation may be done over the phone and postal mail or e-mail.

Withdrawal

Please submit a two (2) week written notice from a parent or guardian before withdrawal from the SACC or Café Teen program. All fees--current and past due-- must be paid by the last day the child is in attendance.  You are responsible for paying for the two week notice, even if your child is no longer attending the program.

Fees ( Basic Rates & Payment Policies see pgs 16&17)

You are responsible for the days your child is signed up to attend.  (e.g. if your child is signed up to attend every afternoon you must pay $75 each week, regardless of attendance).  If you would like to change your child’s schedule, you must make the request by Friday and approval will be given by the director or assistant director based on availability.  Payment is due every week that SACC is open, whether or not your child attends.  This includes vacation weeks.

Repeated non-payment of fees will lead to dismissal from the program. 

No refunds will be given for any reason. 

Late Fees

The program closes at 6:00 pm.  Parents arriving after 6:00 pm will be charged $1.00 for each minute they are late.

Repeated late pick-ups will lead to dismissal from the program. 

Absence

If your child will be absent from SACC or Café Teen, please call 807-6944 (Primary), 807-4221 (Manchester), 318-2848 (Raymond), 807-7310 (Windham Café Teen), 899-7281 (Raymond Café Teen) before 6:15 or 2:30 (12:30 Wed.) pm, or 1:30 p.m. for Café Teen, to notify staff.

Arrival

Children may not arrive before 6:30 am for SACC. When you drop your child off in the morning, you must walk him or her into the cafeteria and sign in the child. The SACC Program in not responsible for any child dropped off outside of the building.

The afternoon S.A.C.C./Café Teen staff will check all children in daily.  Please call the site if your child will not be attending on a day he/she is expected.  If a child is unaccounted for, calls will be made an necessary to track him/her down.  This process takes valuable time away from the other children, so please remember to call.

Departure

Parents must sign their children out from the Program.  It is essential that you enter the building to pick up your child. Your child will never, on any occasion, be allowed to leave the building with someone who is not listed on his or her record unless other arrangements have been made with the parent/legal guardian. If different arrangements have been made, the staff members need to know before the child's pick up time. A signed, dated note or a personal phone call from you must accompany your child if he/she will be leaving the Program with someone other than those stated. Minors under the age of 16 are not allowed to pick up children from the Program. Identification will be required from those who are not known to staff members. In addition, a phone call is greatly appreciated if there has been a change in the child's schedule. The Program closes promptly at 6:00 pm every day. Opening and closing times will be determined by the clock at the site. Repeated failure to pick up a child on time will result in dismissal from the Program.

Note: it may be necessary, at times, for parents to walk out to the playground to pick up their children.

Abuse and Neglect

The staff of SACC and Café Teen are mandated by law to report any suspected child abuse and/or neglect.

Behavior Management

Staff shall treat each child according to his/her individual needs.  Staff use positive

reinforcement and a strengths focus with children as often as possible to focus on positive behavior patterns.  Children will be encouraged to resolve conflicts on their own (possibly with staff guidance) and staff will only step in when this is unsuccessful.  The Windham/Raymond SACC program is committed to a Strengths Focus with children.  Prevention is the primary goal with behavior, and when prevention isn’t successful, some methods of behavior management that are allowed and encouraged are 

Redirection:  Young children often respond to the appeal of another activity, toy or person to play with.  This is a tool to use when the problem cannot be solved.

Stop & Breath:  Have the children stop and take a breath, a moment to relax.  Listen to everyone involved and all sides of the story.  Remember to be fair to everyone involved.

Take a Break:  Allow the child to separate him/herself from the group to regain composure before talking about the problem.  Be sure he/she is safe and all other children are safe and check in after a short period of time.  Staff should be available during this break to observe and intervene if necessary.

Special Needs:  Behavior management for children with identified special needs will be determined based on his/her “plan”.  A plan may be set forth by the school system,  the Center for Community Inclusion or similar organizations, or the plan may be set up by staff of the program to meet the needs of the child.  No child will be discriminated against based on special needs unless it is determined that the needs of the child cannot be met by making reasonable accommodations.

     Prohibited Interventions for Staff

Corporal punishment, verbal abuse, punishment that is humiliating or frightening, threats, and derogatory remarks about the child or his/her family are not permitted at any time.

Bathroom policy

The children will be allowed to use the school bathrooms. A child must notify a staff member and receive a verbal approval or a staff member will escort a group to use the bathrooms. This policy will be enforced as a safety measure.

Transportation/Busing

Manchester students will be bused to Manchester school each morning from the Primary School along the regular school bus route.  A staff member will accompany the students out to the bus each morning and see that they all get on the appropriate bus.  Jordan Small students are able to be bused or may choose to walk to Raymond Elementary School every afternoon. 

In the event that SACC students attend a field trip, transportation will be provided either on a SACC owned/insured vehicle or in a staff vehicle that has the appropriate insurance coverage.  Parents will be notified and asked to sign a permission form for each trip.  Parents will also be asked to leave a booster seat for any child under age 8 or 80 pounds as required by the state.  Please talk to the Site Director or Program Director if you have any questions or concerns about this policy.  Middle School students attend field trips regularly and families will be informed in advance of these trips, but a single permission form will be signed for all of these trips.

Returning to classrooms

As they leave the classroom, the students need to bring with them all books, supplies, coats, etc. that they need to take home. Students are not allowed to return to a classroom. The students must come directly to the site as soon as they are dismissed. They are not allowed to go to any other area of the building or grounds. Children are only allowed in the rooms designated for this Program. All usual rules of the school apply to the Program.

Snacks

Afternoon Snack will be provided every day by SACC. If your child will attend all day because of a storm day or workshop, etc. they need to bring a cold lunch with them.  Morning and afternoon snacks will be provided on full days.  Please notify the S.A.C.C./Café Teen staff of any food allergies your child has, so the necessary precautions can be taken.

All children must wash hands before sitting down for any food at the program.  Children will be brought in groups or can ask to go on their own to wash hands at any time. 

Full Days (this includes all teacher in-service, holidays and vacations that SACC is open)

All scheduled full days for SACC will be held in Windham at a site to be determined on an annual basis.  There are deadlines in place to sign up for a space at a full day.  If a child is not signed up to either attend or not attend by the deadline, the parent/legal guardian will be charged the full day rate for attendance.  If a child is not signed up, but attends on any full day, the parent/legal guardian will be charged the full day rate in addition to the weekly rate already charged.

Deadlines

                September 4th :  Thursday, September 3rd

                October 9th:  Friday, September 18th

                November 11th, 25th :  Friday, October 23rd

                February 16th, 17th, 18th, 19th:  Friday, January 29th

                April 15th :  Friday, April 2nd

                April 18th,19th, 20th, 21st, 22nd, 23rd:  Friday, April 2nd 

                June 13th – 24th:  Friday, May 20th

 

All children are expected to bring a lunch on all full days.  If your child does not bring a lunch, one will be provided for him/her and your account will be charged $10 to cover the cost.  We do not keep lunch food at the centers, so it is costly and an inconvenience to provide lunch for a child that has forgotten it.  Please remember to pack one for your child.

Insurance

The Windham/Raymond SACC Program does not provide accident insurance. We are unable to take responsibility for injuries that may be suffered as a result of participation in our Program. Insurance is offered through the school system, which is available to all children at the beginning of the school year.

General Health

Please keep the staff informed as to the health and well being of your child. If your child is ill with an infection, please notify the staff as soon as you know. If your child exhibits signs of diarrhea, elevated fever, vomiting, or appears ill the parent will be notified and asked to remove the child. After a severe infection or illness, please bring a copy of the physician's note to the school to S.A.C.C./Café Teen to allow the child to resume use of the program. Children with a contagious illness will not be allowed to return to the program for the amount of time recommended by a doctor.

Note:  Parents of children with special needs should contact the Director to determine if and how this program can provide required services.

Medication

If your child is on medication and it needs to be administered while he/she is at SACC/Café Teen, the medicine must be in the original container and labeled with the child's name, name of medication, dosage and when to be taken. A medication form will need to be filled out.  It is recommended that pill form be used as often as possible. We WILL NOT dispense over the counter drugs at any time. All medicines should be handed directly to a staff member and a form should be filled out and signed at that time. We will not administer any meds without the signed release form. All meds will be locked in a box for staff to administer and records will be kept as to when each dose was administered.

Emergencies/Accidents

Staff work hard to prevent emergencies and accidents from occurring while children are in our care.  Unfortunately, this is not always possible.  In the event of an emergency/accident, the following necessary steps may be used to obtain emergency medical care for your child. These steps may include but are not limited to the following:

2.      Attempt to contact child's parents.

3.      Attempt to contact the child's physician.

4.      Attempt to contact you through the emergency contact persons. If we cannot contact you or your spouse, or the child's physician, or if we consider it necessary, we will do any or all of the following:

·         Administer first aid treatment

·         Call an ambulance

In the event that severe weather or fire occurs and all of the children are at risk, all parents will be contacted as soon as children are out of harm’s way and notified where to pick up children.  The above steps will be taken if medical help is necessary.

EXPENSE AS A RESULT OF THE ABOVE ACTION WILL BE THE RESPONSIBILITY OF THE PARENT OR LEGAL GUARDIAN.

Toys from home

Absolutely no guns, knives, or weapons of any sort.

Toys from home are to be kept in child's backpack during SACC hours, except during school vacations and full days.  Please do not send toys that have great value or lots of small parts. The SACC Program will not take responsibility for replacing these items.

Note:  The SACC & Café Teen programs will provide a variety of activities, toys and games for your child to use.  Bringing any toys or games from home is discouraged.

Discipline, Suspension and Expulsion

The SACC & Café Teen Programs will strive to provide a nurturing and safe environment for all children. To achieve this kind of environment it is vital that appropriate discipline be maintained. Both the childcare staff and the children have rights and responsibilities. The staff and the children have the right to be treated with respect and have the responsibility to treat others that way. The staff will discuss the rules with the children and will attempt to help the children to make positive choices. In return, the children will follow the rules and talk to a staff member if they have a problem. The Board of Directors will support the efforts of the staff to maintain appropriate discipline, including the enforcement of rules. The Board of Directors also encourages regular communication between staff, parents and children. Parental involvement is an important part of creating a safe and nurturing environment for everyone.  In all possibly situations, children will be encouraged to resolve conflicts with other children before asking an adult to step in.

When disruptive behavior is chronic, unsafe, or requires constant attention from the staff, this is grounds for dismissal.

The Windham/Raymond School Age Child Care & Café Teen Program's Discipline Policy is as follows:

  1. First the child receives a verbal warning to discontinue inappropriate or disruptive behavior.
  2. The child is redirected or removed from the situation, but is still within sight of the staff. This will be well explained to the child. The student's parent or guardian will be informed upon arrival to pick up the child from the program that night.
  3. Another offense will result in both of the above and a written warning being issued to the student and parent or guardian.
  4. The Director shall have the authority to place the child on a suspension from the program.
  5. If the above procedures have been followed and the child has not modified his/her behavior, then the Director shall present a request for expulsion from the program to the Board of Directors and the Board shall recommend expulsion from the program and shall notify the parent or guardian.

Immediate suspension may also result in the instance of severe misbehavior that threatens the safety of others or violates the rules of conduct.

The Board of Directors has empowered the Director with the ability to immediately suspend students for ten (10) days or less. Reasons for immediate suspension are listed below:

  1. Physical harm done to another student or staff member.
  2. Deliberately damaging any building, fence, tree or other item of the RSU #14 Schools or to the RSU #14 School property, grounds or materials.
  3. Failure to pay for any damage done to property belonging to Schools of RSU #14 or the SACC/Café Teen Program, including books and supplies.
  4. Violent opposition to authority in any circumstances.
  5. Use of profanity or disrespectful language on or about the Program or on school premises.
  6. Writing profane or obscene language or making obscene characters on school grounds, property or material or on the SACC/Café Teen supplies and equipment.
  7. Use of tobacco or intoxicating drugs in any form on or about the Program or school premises.
  8. For other severe and sufficient reasons as determined by the program Director.

After suspension

The program Director must report the suspension to the Board of Directors within 48 hours.

Expulsion

Expulsion from the program will only be undertaken if all attempts to change unacceptable behavior have failed and the above procedure has been followed.  

Family Rights

Families have the right to contest a decision at any time during the process of suspension or expulsion.  Parent or legal guardian may speak with the Site Director, Program Director or any member of the Board of Directors.  If the result of these conversations is not satisfactory, the parent/guardian may request a meeting with the Board of Directors.  The meeting will be scheduled within a week of the request being received (sooner if at all possible).  Any decisions made at this meeting will be documented in the meeting minutes and the family will be notified within 24 hours (in writing or verbally)

Anytime a family member does not agree with a decision, it is recommended that a letter be written to all parties (Site Director, Program Director and Board Members) addressing the grievance.  The leadership team meets and develops resolution strategies to be implemented within one week of filing.  All grievances will be reviewed at Board Meetings to be sure no further action is needed.  The person lodging the complaint will receive either a written resolution or a verbal resolution within one week that will be noted by the person notifying for future reference.  A review will be done after 30 days to monitor improvement.

Expulsion for non-payment

The Board of Directors recognizes that many parents may experience financial difficulty, but at the same time, this Program must pay its bills. The Board will follow the steps below in dealing with non-payment.

The program Director will issue a statement to a parent or guardian when payment is not received in advance on Friday and payment will be expected on the following Monday.  If payment is not received until the next Friday a warning will be issued with the amount due. If the amount due is not paid within two weeks your child may not return to Windham/Raymond SACC/Café Teen on the following Monday.

*Scholarships are available through the SACC program for financially eligible families

The Windham/Raymond School Age Child Care program reserves the right to dismiss or suspend enrollment of any child for the following reasons: 1) repeated late pick-up; 2) repeated non-payment for services rendered; 3) failure to comply with policies put forth by this Program.

Eligibility:  The programs are open to all Windham Primary, Manchester & Middle School students, RES & Jordan Small Students. Every attempt will be made by the staff to include all children in the program when space is available, however, under certain circumstances it may be necessary for the Director to deny eligibility based upon the special needs of a particular child due to the Program’s inability to meet such needs. In the event the Director denies eligibility to a child, the parents/guardians of that child shall have the right to appeal the decision to the Board of Directors. Within 10 days of receipt of a written request for reconsideration, The Board of Directors will meet with the parents/guardians who shall be given the opportunity to address the Board. At the conclusion of this meeting the Board will meet and render a decision. The decision of the Board shall be final and binding upon all parties. For the purpose of this provision, "special needs" shall include, but not be limited to, physical, medical, emotional and behavioral issues for which the program is not willing or able to accept responsibility.

Amendments to this handbook may be made from time to time and become effective with 1 week's notice.

HOURS OF OPERATION:

                Windham Regular School Days:  6:30 a.m.-8:15 a.m. & 2:45 p.m.-6:00 p.m.

               Windham Early Release Wednesdays:  12:45 p.m.-6:00 p.m.

 Raymond Regular School Days:  6:30 a.m.-8:30 a.m. & 3:10 p.m.-6:00 p.m.

 Raymond Early Release Wednesdays:  12:45 p.m.-6:00 p.m.

              Windham Café Teen:  1:45 p.m.-6:00 p.m.

                Raymond Café Teen:  2:10 p.m. – 6:00 p.m.

                Workshops, Snow Days, February and April Vacations:  6:30 a.m.-6:00 p.m.

               All full days are held in Windham (children should bring a lunch on all full days)

Closed December 23 -Jan. 1, Labor Day (September 7), Columbus Day (October 12), Thanksgiving (November 26 & 27), Martin Luther King Day (January 18), President's Day (February 15), Memorial Day (May 30)  All holidays are paid.

These dates are subject to change when the school calendar is official

It may, at times, be necessary for the program to close early due to circumstances beyond our control (e.g. power outage, inclement weather).  In this instance, families will receive a phone call and be given adequate time to pick up children.  Children will always be left with qualified staff members until a family member or emergency contact can be notified and arrive at the site.

BASIC RATES AND PAYMENT POLICIES:

            Full Week Mornings and Afternoons:  $85.00

            Full Week Afternoons only:  $75.00

            Full Week Mornings only:  $35.00

            Mornings per day:  $8.00

            Monday, Tuesday, Thursday or Friday Afternoon:  $18.00

            Wednesday afternoon:  $23.00

            *Workshops, Snow Days & Vacations:  $35.00/day.

            Full vacation (February and April weeks):  $150.00; 3 days or less: $35.00 per day

            6th – 8th graders per day:  $10 for school days, $45 per week, $15 for early release days,              

                                                       $22 for full days (plus field trip costs & transportation fees)

 

S.A.C.C. accepts payment through State of Maine financial assistance programs.  There is also a minimum amount of scholarship money available.  Scholarships are given based on financial need.  Please ask for an application.                                              

               If the rate for a school day has been paid and we have a storm day, the balance due will be billed that Friday, to be paid with the following week's fee. All full days are held in Windham.

*Parents paying $85.00 will pay $15.00 additional for a full day on Monday, Tuesday, Thursday, or Friday and $10.00 for a full day on Wednesday

*Parents paying $75.00 will pay $17.00 additional for a full day on Monday, Tuesday, Thursday, or Friday and $12.00 for a full day on Wednesday.

            *Children must attend for a minimum of two afternoons if attending any afternoons, with the exception of children attending mornings.        

   *Daily fees are not prorated based on hours attended.

            *Families are responsible for payment each week SACC/Café Teen is open, regardless of          attendance.  This includes Thanksgiving Break, February Vacation and April Vacation.

            *One week of winter break (December) is an unpaid week for all families.

These policies have been put into place by the Windham/Raymond S.A.C.C. board of directors.  If you have concerns or questions about the policies, please direct them to the Program Director or any member of the Board of Directors.

Windham/Raymond School Age Board of Directors

                                   Donna Cobb - President

6 Park Road

Windham, Maine 04062

892-2002

Susan Dexter – Clerk

45 Plummer Drive

Raymond, Maine  04071

221-3367 

Jeanette Lamb - Treasurer

P.O. Box 784

Windham, Maine 04062

892-4202

Linda Sawyer

17 Ward Road

Windham, Maine  04062

749-2352 

Bonnie Miller

48 Main Street, P.O. Box 196

Windham, Maine  04062

892-4440 

Carol Inniss

50 Laskey Road

Windham, Maine  04062

893-1461 

Ivy Jordan

8 County Road

Raymond, Maine  04071 

Jane Diamond

Crown Point Road

Windham, Maine  04062 

Providing quality and affordable child care